Melanie

Sales & Social Media

I’m Melanie, a Social Media Manager at Maximized Digital Solutions, working alongside Kim. My primary role involves engaging with customers through chat and email, ensuring prompt and effective communication. I excel in addressing customer inquiries and building strong relationships through attentive and personalized responses. My dedication to excellent customer service helps enhance our clients’ brand reputation and fosters a loyal online community.

Skills

Customer Service

Skilled in programs such as Salesforce, HubSpot, and various customer service software so satisfy client needs

Social Media Management

Specializes in community management and responding to customers via chat and email

Communication

Expert in handling potential clients via email, phone, or social media

Ready to hire a great team?

Our team is committed to delivering excellence in web development, digital marketing, and beyond. Join forces with us, and let’s turn your vision into reality with passion, expertise, and a shared commitment to success.